bd296 Privacy Policy

2. What Information We Collect

When creating an account and using services at bd296, we may collect the following types of information:

2.1 Information You Provide Directly

When you register on our platform or use our services, the following information may be collected from you:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Mobile number
• Residential address
• National ID card or passport details for identity verification
• Payment method details (bKash, Nagad, Rocket, bank account number)

2.2 Automatically Collected Information

When you use our website, certain information is collected automatically:

• IP address and geographic location
• Browser type and version
• Operating system information
• Pages visited and session duration
• Referral URL and carrier information
• Information obtained through cookies and similar tracking technologies

2.3 Transaction-Related Information

To manage your financial activity, we store transaction history, deposit and withdrawal details, betting and gaming activity information, and bonus usage records.

4. Information Sharing and Disclosure

bd296 does not sell your personal information to third parties. However, limited information may be shared in the following cases:

4.1 Service Provider Partners

Selected technology and payment providers may use limited information to operate our services. These partners are bound by strict confidentiality agreements and may only use the information for the purpose of delivering services.

4.2 Legal Requirements

Information may be disclosed due to legal obligations in the following circumstances:

• To comply with a court order or legal process
• To respond to legitimate requests from government authorities
• To assist in investigating fraud or criminal activity
• To protect the rights and safety of us or our users

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such circumstances, we will notify you in advance by email.

6. Data Security Measures

The security of your information is our highest priority. bd296 uses industry-standard security technologies and practices.

6.1 Technical Safeguards

• SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored directly — only strong hashing algorithms are used.
• Firewall Protection: Multi-layered firewall systems are in place to prevent unauthorised access.
• Regular Security Audits: Regular audits are conducted to identify and address system vulnerabilities.

6.2 Administrative Safeguards

• Staff access to personal information is restricted to the minimum necessary.
• Regular staff training on data protection is conducted.
• A rapid response plan is in place for data breach incidents.

8. Data Retention Period

bd296 retains your information for as long as necessary. Retention periods for different types of information are as follows:

• Account Information: Retained while the account is active and for a specific period after closure as required by applicable law.
• Transaction Information: Retained in accordance with financial regulations.
• Communication Records: Retained for as long as necessary for customer support and dispute resolution.
• Cookie and Session Data: Automatically deleted after the session ends or after a set time period.

Once the retention period has ended, your information will be securely deleted or anonymised so that you can no longer be identified.

10. Changes to the Privacy Policy

bd296 may amend this privacy policy as needed. If any significant changes are made to the policy, we will inform you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed on the main page of the website.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after changes have been made will be considered as your agreement to the new policy. We recommend that you review this page regularly.